Looking forward to providing "ALL" of your automotive maintenance needs as we are also a
Department of Ecology Certified Emissions Repair Facility!
Family owned and operated since 1989!
Your Friends at Autosys!
Business Hours:
Monday - Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
"When You Want It Done Right!"
425-882-0630
18014 Redmond Way, #B19 • Redmond, WA 98052
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"Autosys, That Muffler & Brake Place is the Best! I have never been to a auto shop as well and maintained like Autosys. You guys are even better that the dealerships. I'm glad that Your shop is close by. thank you very much." - T.O.
"Great level of service!" - R.F.
" I have brought my car in to your shop several times in the last few years. Each time your staff has fixed it right the first time,thanks for saving my time." - D.M.
"Excellent! On-take receptionist was very helpful and efficient. Made me confident I would be well cared for."Nice follow up!" - M.J.
"I was also very impressed with your Breast Cancer Fundraiser Special. I was sorry that I could not participate gue to my schedule, but it was nice to know that you were going it." - D.S.
"We appreciate the good work and showing us the problems with the vehicle." - D.B.
Gary,
"Fantastic Service - THANK YOU!!!
I just wanted to drop you a short note to say thanks to you and your team for exceptional work. As a long term customer now your team has always delivered excellent service to me. The quality of your workmanship is great, the professionalism of your team is outstanding and you have helped me minimize my running costs through the efficiency and effectiveness of the maintenance you've performed on my vehicle.
I've had many experiences with dealers and other shops and by far the experience with your facility and team has been the best and exceptional. Whereas in other shops the work is completed always just good enough, your team goes above and beyond to keep my vehicle in the best ship, with quality repairs, servicing and workmanship and also keeping in mind my budget. I trust you and your team more so than any other establishment I have given my business to and as a result will absolutely continue to be a long term customer. Your team cares about their clients and their work, which is great; I never get the feeling I am just another mindless job coming through your shop.
I would highly recommend your services to anyone, friends and colleagues alike and look forward to continuing to do business with you. It's always a pleasure working with you and your team, who above and beyond their skills and quality are also incredibly polite and enjoyable to interact with. So on that note, thank you again, I very much appreciate your services.
Best Regards," - S. N.
Gary, Linda, Mike & Crew,
I have had the pleasure of using your company for all my automotive needs for nearly five years, and I wanted to thank you for the positive and professional service you have provided to me.
I have had many major and minor repairs along with standard maintenance services done by your team. Each time, I have been greeted with a smiling and supportive team who has always offered clear information on the service to be done. The costs have been very competitive and I appreciate AAA discounts and special offers on specific services as well. I also appreciate very much that someone is always available e to take me home and will come and get me when necessary.
I know that I can always count on your team to give me the best advice regarding any automotive service needs my vehicle may require – whether it is in regard to special oil changes for the vehicles with major mileage, full front end repair work, or transmission servicing.
It has been very important to me to have your team as a resource. I trust your judgment and feel very fortunate to have such a positive group to rely on.
Thanks to all of you, as ever, K. C.
"I greatly appreciate the outstanding service and courtesy provided at a very fair price. The ethical business practice of Autosys, Inc. is commendable and rare. Thank you." - David Myers
"There is no other shop I will let touch my car. This shop is very honest, great customer service and they know what they are doing better than any shop I have ever taken my car to. I had a dealership completely mess my car up and theses guys were able to find and fix the problem (quickly) ... the dealership couldn't even find the problem after having the car three separate times for the same problem. They're the BEST!" - Nina Heft
"Gary and Mike were awesome! I've never been treated so well at a garage! I've already made an appointmnet for future service and will send my boyfriend in for his repair work too. Thanks!" - Stephanie Malette
I have had about $4,000.00 worth of work done at your shop (some of which was to fix mistakes made by other shops) and I love the way my 12 year old car runs! I decided to keep my old Cadillac STS because it is still beautiful and I hate car payments. I have a lot of faith in the work Autosys does. Because of the thorough inspections that you perform, you have found problems that other shops didn't find. After having my car services with Autosys, I have confidence that with continued maintenance at Autosys, I can drive my car on long roads trips without a fear of breakdowns. The 9-day, 2,000 mile trip I took all over the Northwest last August was evidence of this. Thank you for the kind service and expertise you and the Autosys team provide! - M.W.
Dear Gary, Mike (and your Staff):
It was a little more that three years ago I was lucky enough to have my Jeep clutch fail at 520 and Redmond Way. I limped my prized 1985 Jeep into your shop hopping to find someone that wouldn't take advantage of my misfortune. Not only was I met by courteous individuals, but your staff promised to expedite my repair and inform me as to the cause and the cost of the clutch problem. I was preparing myself for a major repair bill. Mike called the next morning (Saturday), informing me that the clutch cable came loose and the repair was complete, total cost $55.00. I was surprised, shocked and quite pleased with the news. Because of your professionalism, honesty, and technical ability I found a new repair shop. The rest is history.
Since that time, your staff has completely taken care of all of the repairs needed for the aging (but cherished) Jeep (muffler, carburetor, shocks, rear end, cooling system and electrical system). It seems my son had a lot of fun driving the Jeep the 2 years he was in California, but failed to do any mechanical maintenance after his mountain adventures. Not only has my summer driving vehicle (Jeep) been essentially rebuilt by your staff, I have entrusted all repairs and maintenance for my 1990 Ford F150 Pickup and my daughters 1997 Toyota Avalon to your firm. My son, now responsible for his own vehicle, has actually continued the tradition and is bringing his 2002 Ford F150 pickup to your shop for repair and maintenance.
I have never been disappointed in your work, the timing of the repairs nor the fairness in your approach to customer satisfaction. My hat is off to Autosys (That Muffler and Brake). Thank you again for a job well done.
Sincerely, - H.M.F. Jr.
"My wife and I have been taking our automobiles to Mike & Gary for over ten years now, and wouldn't trust anyone else with our vehicles. Their entire staff has always proven to be knowledgeable, courteous and honest with us every time we've had to take a car or truck in for some service problem. There was one particular time that we had taken our 1999 Toyota Tacoma truck (which was new) into the dealer for a problem with the air conditioner. They kept the truck for well over a week, could not identify the problem and then wanted to sell us a brand new air conditioning unit. We ended up taking it into Mike & Gary and with a lot of time and effort put into it by Calvin, he was able to identify the problem, get the $17.00 part and fix the truck. This is the type of service we've come to expect and appreciate so much from their shop. They have always been so kind that you can't help feel like you've got friends taking care of your vehicles for you." Best Regards, - Robert Coma
Dear Gary, Mike, and the entire Autosys family,
"I wanted to drop you guys a quick note to thank you for your continued outstanding service. We have been loyal Autosys customers for over five years and I can't imagine taking our vehicles anywhere else. From oil changes and routine maintenance to major mechanical work, we have tremendous peace of mind knowing that you are keeping us safe on the road.
In our world of WalMarts and Costcos, your team is living proof that superb customer care and outstanding knowledge cannot be commoditized.
You can't win the rat race with out a good pit crew, and you guys are tops. Thanks again," - L. & K. H.
"Autosys has been keeping my cars and trucks on the road for about 4 years now. I'd recommend their services to anyone.
I drive used cars, some have seen much better days. When Autosys performs my regular service they always do a spot check and let me know of anything that I should keep an eye on until my next service. Most other shops would've tried to talk me into a costly fix, but Autosys is always honest about if a problem can wait a few months.
My wife and I will continue to use Autosys, even if they move outside our area." - Gary Watts
Autosys is the only shop I trust when it comes to any service or maintenance on my truck. The staff is well educated, knowledgeable and stays current on the technical service bulletins for my truck. This enables them to competently complete any repairs necessary. - John Grace
"Excellent service, done right, on time, charged fairly." - Paul Calderon
"You upgraded and installed a towing package and brakes in our Chrysler mini-van and we towed our boat for 17,000 miles with no problens. Thanks!" - Jennifer Schmidt
"For the last 31/2 years, I have driven past dozens of other shops, for the prompt service and technical know-how at Autosys." - R.L. LaMarche
"I had a hard time finding a facility that I could trust. I really put my trust in Gary & Mike. They are good people and always explain things well so I understand." - J.F.
"I feel you guys are exceptional in your service and customer service/satisfaction motto. Keep up the great work! Thanks a lot. - G. S.
Dear Mr. Pomeroy,
"Thank you for including me in your information gathering and assessment process regarding Autosys Inc. / That Muffler and Brake Place. I am more the happy to contribute to AAA's consumer protection oriented mission by offering my honest assessment of the experiences I've had at Autosys Inc.
I have had Autosys service my vehicles for the last 12 years, and have always been left feeling very satisfied with their work. Over the years I have also noticed that the owners and employees consistently behave in a friendly, helpful and ethical manner - toward myself as well as the other customers I've seen in the shop.
Unlike other shops I've visited in the past, I've never been treated in a condescending or disrespectful manner by the staff at Autosys. It is do comforting to know that with Autosys Inc. I can drop off my car and have it repaired promptly and correctly ... and I'll always be treated in a thoroughly decent fashion!
Needless to say, I think Autosys Inc. / That Muffler and Brake Place would make an excellent addition to "AAA's Approved Auto Repair Program" - and that my fellow members can place their trust in the work which is performed and the staff who are performing it. Sincerely," - E.L.
Autosys - Redmond - Always #1 in customer service and knowledgeable staff. I always recommend them to friends andfamily! - J. M.
"I really appreciated the extra mile Calvin and Gary went to make sure my car returned to being a safe vehicle. Thanks! " - S.M.
"I'm a customer for the life of my car! "- M.E.G.
"Every time I have been to Autosys, everyone has been helpful and friendly. And I enjoy the newsletters you send out, full of fun and useful stuff." -Unknown
"We are always impressed when we bring our cars to you!" - C.A.
"We were very impressed with Autosys and will be back. Thank you! " - M. & S. W.
"Thanks for being trustworthy, honest and a company that stands behind what you do!!! " - P.B.
"Thank you for your "personal service"! "-A. J.
"A happy car therapy! " - B. M.
Thank you for welcoming me into the neighborhood and taking good care of my car! - T. A.
Great Service, Thank You! - B.H.
"A pleasure dealing with your staff!" - J.V.
"Everything about Autosys was great - I'll be bringing my car back for more work soon (darn check engine light)." -T.H.
"Excellent service, AAA Auto Tow. Thanks to your help we were able to collect the full amount of our repair from Jiffy Lube."
- J.R.
"Stopped in on way back from emissions after being told I had an exhaust leak. Saw sign - asked for help. You called me back with quote and promised to have it ready by 3 pm, even offered me a ride to work. Fast & Friendly!" - D.B.
"I was very satisfied. After 3 shops told me I wouldn't pass emissions, you guys not only got me to pass, but drove the care to get it passed! Thank you." -T.S.
"I finally found the small auto repair shop that provides high quality service and it beats dealer service for delivery
time." - O. L.
"I am happy to have found an auto repair shop. My father had an automotive repair shop so I ran everything by him before having work done. I'm happy to say Autosys passed approval!" - K. P
"Very satisfied. You got the van out on schedule despite the added work due to a break down, Cameron was goo dto work with! - K.H.
"Excellent Job! Thanks:)" - Y. G.
"Thank you for such friendly and prompt service. My car was ready early!" - B. S.
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